Clarissa has a wealth of experience understanding customers’ viewpoints and ensuring her companies meet their needs whether this is in person, by phone or delivered via an online service. Her role at Jubilacion is to oversee the total customer experience. This includes ensuring the team and culture of Jubilacion are aligned with customers to deliver the best possible service. Her previous roles include alumni relations for Oxford University as well as founding an online writing platform which services over 1,000 writers. Clarissa’s communication skills are second to none (including the fact she speaks three languages.).